Over-Qualified for the Job (say what?!): Learn to Recognize Great Team Members for Your Business
Are they over-qualified? When I moved into my condo, the front desk job was held by two men – one who had run a successful insurance agency before selling it and one who had been a senior civil servant running a big program. They were job-sharing, great guys, and stayed with us for many years. Residents got great service. Emergencies were handled calmly and effectively. Management got continuity. And common problems were solved rather than escalated. (image Awesome in Three Dimensions

